Integrations
Follow Up Boss Integration Guide: Automate Your Real Estate Workflow
Key Takeaways
- Native integration with Follow Up Boss—no coding required
- Sync properties and commission data automatically
- Every showing logged to FUB activity timeline
- Included free with all ShowSmartly plans
Why Integrate ShowSmartly with Follow Up Boss?
Managing showing requests manually while keeping your CRM updated is time-consuming and error-prone. According to NAR research, agents spend an average of 15 hours per week on administrative tasks. The ShowSmartly + Follow Up Boss integration solves this by:
- ✓Syncing properties automatically - Import your listings from FUB or sync ShowSmartly properties back
- ✓Tracking commission data - Keep compensation information accurate across both platforms
- ✓Linking showings to contacts - Every showing request connects to the right contact record
- ✓Automating follow-ups - Trigger FUB action plans based on showing activity
Step-by-Step Setup Guide
Get Your Follow Up Boss API Key
Log into your Follow Up Boss account and navigate to Admin → API. Generate a new API key specifically for ShowSmartly. Keep this key secure—it provides access to your CRM data.
Connect in ShowSmartly
In ShowSmartly, go to Settings → Integrations and paste your FUB API key. Click "Test Connection" to verify everything is working correctly.
Configure Property Sync
Choose whether to import properties from FUB or sync ShowSmartly properties to your CRM. You can also enable two-way sync to keep both platforms updated automatically.
Set Up Commission Tracking
Link your ShowSmartly properties to FUB deals to track commission information. This ensures your NAR Settlement compliance data stays synchronized with your CRM records. For a deeper dive on AI inside FUB, see Follow Up Boss AI; for advanced workflows, see our best FUB workflow guide.
Advanced Integration Features
Embedded Widget
ShowSmartly offers an embedded widget that works directly inside Follow Up Boss. View showing history, update commission rates, and manage responses without leaving your CRM.
Activity Timeline Sync
Every showing request and response is logged to the FUB activity timeline. Your team can see the complete communication history for each property and contact.
Custom Field Mapping
Map ShowSmartly data to custom FUB fields. Track commission rates, disclosure dates, and other compliance information directly in your CRM records.
Action Plan Triggers
Automatically trigger FUB action plans when showing milestones are reached, ensuring consistent follow-up with buyer agents.
Best Practices
- Start with a test property - Verify the sync works correctly before enabling for all listings
- Use consistent naming - Match property addresses exactly between platforms
- Review sync logs regularly - Check the integration dashboard for any sync errors
- Train your team - Ensure everyone understands how the integration works
Frequently Asked Questions
Does ShowSmartly integrate with Follow Up Boss?
Yes, ShowSmartly offers native integration with Follow Up Boss. You can sync properties, track commissions, and link showing requests to contacts directly within your FUB account.
How do I connect ShowSmartly to Follow Up Boss?
Go to Settings in ShowSmartly, navigate to the Integrations tab, and enter your Follow Up Boss API key. The integration syncs automatically once connected.
Can I sync commission information to Follow Up Boss deals?
Yes, ShowSmartly can sync commission rates and disclosure information to Follow Up Boss deal records, ensuring your CRM stays updated with accurate compensation data.
Is the Follow Up Boss integration included in all plans?
Yes, Follow Up Boss integration is included in all ShowSmartly subscription plans at no additional cost.
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